Terms and Conditions

Terms & Conditions – SoftRay

Effective Date: 01/01/2026

These Terms & Conditions (“Terms”) govern your use of the SoftRay website and the purchase of SoftRay products. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Conditions

SoftRay reserves the right to refuse service to anyone for any reason at any time. You agree not to use our products or website for any unlawful or unauthorized purpose.

2. Products & Services

  • SoftRay sells consumer LED reading light products, including the SoftRay Book Halo LED Reading Light.

  • All product descriptions, images, and pricing are subject to change without notice.

  • We make reasonable efforts to ensure product accuracy but do not guarantee that all descriptions or images are error-free.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in USD and may include applicable taxes.

  • By placing an order, you confirm that the payment information provided is accurate and authorized.

4. Shipping & Delivery

  • Orders are processed within 1–3 business days.

  • Estimated delivery time is 8–15 business days.

  • Delivery times are estimates and not guaranteed.

  • SoftRay is not responsible for shipping delays caused by carriers, customs, or events beyond our control.

5. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

6. Intellectual Property

All content on the SoftRay website, including text, images, logos, and product designs, is the property of SoftRay and may not be used without written permission.

7. Limitation of Liability

To the maximum extent permitted by law, SoftRay shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

8. Product Use Disclaimer

SoftRay products are intended for personal, indoor use only. Improper use, modification, or misuse of the product may result in damage or injury, for which SoftRay is not responsible.

9. Warranty Disclaimer

Products are provided “as is” and “as available.” SoftRay disclaims all warranties, express or implied, except as required by law.

10. Governing Law

These Terms are governed by the laws of the United States and the State of Indiana, without regard to conflict of law principles.

11. Changes to Terms

SoftRay reserves the right to update or modify these Terms at any time. Changes will take effect upon posting on this page.

12. Contact Information

For questions regarding these Terms & Conditions, please contact us at:
Email: [your support email]